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COVID-19 STATEMENT

Following Government advice, The Pixie Retreat will be reopening on Saturday 1st August 2020.   

I have missed you all and look forward to seeing you again very soon.  There will be a number of extra measures in place to ensure your safety.  Please get in touch if you have any questions or concerns.

What I will be doing:

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I have been fully trained in Covid-19 health and safety measures.

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I have increased the time between appointments to allow for regular cleaning of the treatment room.

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I am required to wear a face covering during your treatment.

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I will wash my hands and forearms thoroughly before and after every treatment.

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The massage equipment will be sterilised before every treatment.

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All disposable items will be safely removed from the treatment area between clients.

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I will not be offering mobile services at present.  Appointments will need to be at The Pixie Retreat.

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If I experience any symptoms of Covid-19, I will have to close until I have been asymptomatic for 7 days.

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If I am exposed to Covid-19, I will be required to self quarantine for a minimum of 14 days.

What I ask from my clients:

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Please be aware that additional questions will be asked at the time of booking and during the consultation.

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Please do not arrive early for your appointment, to avoid coming in to contact with other clients.

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You will be asked to wash your hands when you arrive.  Hot water, soap and hand sanitiser will be available.

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Please wear a face mask that covers your face and nose.  You will need to wear this during your treatment.

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Please bring minimal belongings to your appointment.  You may bring a blanket for your own comfort.

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Your treatment will need to be paid for in advance.  You can do this via bank transfer or online booking.

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New clients will be required to complete an online consultation form.  This can also be done via telephone.

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Please inform me as soon as possible if you may have been exposed to Covid-19.

Please do not book an appointment if:

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You have experienced any symptoms of Covid-19 in the last 7 days.

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You have been in contact with anyone who you suspect to have Covid-19 in the last 14 days or are awaiting test results

Cancellations (associated with Covid-19)

If you need to cancel your appointment for reasons associated with Covid-19 then I will either:

1. Re-schedule your appointment (you will need to be clear of symptoms for a minimum of 7 days).

2. Provide you with gift vouchers to the value of your treatment.

I will continue to follow advice from the Government and NHS regarding safe working practices and amend them as necessary.  Thank you for your understanding. 

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