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CANCELLATION POLICY

When Cancelling Massage Therapies Please Give At Least 24 hours Cancellation Notice

At The Pixie Retreat we understand that unforeseen events happen in everyone's life, and appointments may need to be cancelled or rearranged

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You can cancel your appointment free of charge if at least 24 hours notice is given.

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If you need to cancel or reschedule your appointment, please call  giving minimum 24 hours notice 07843 172 782 or email:thepixieretreat@gmail.com

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You can be charged the full price of the treatment if you cancel within 24 hours, unless I am able to fill your appointment.

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You will be charged the full price of the treatment if you fail to attend your appointment without prior notice.

LATE ARRIVAL POLICY

If you arrive late for your appointment, your treatment may be shortened in order to keep on schedule.

COVID-19

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